Now you can show categories, folders, and articles on the inner pages of your customer portal in a well-organized and easy-to-digest manner.
Side navigation extension for Freshdesk and Freshservice automatically creates a list of links to various pages of your knowledge base. The pages include categories, folders, and solution articles.
Side navigation immediately adapts to the changes in the knowledge base and can display only relevant content on different pages. e.g., a list of categories on a category page.
Explore the Side Navigation extension.