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Button to the next article

G
Gary Shorter
started a topic about 1 month ago

Is it possible to have a button to forward the user to the next article? It would be useful in step-by-step instructions. After users finish reading the article, they could simply click the button and get to the next one. 


  • J
    Jeffrey Davis
    said about 1 month ago

    Hello Gary,

    Thank you for your request. We can add this functionality to your support portal with the Freshdesk/Freshservice customization service. 

    We’ll also add previous/next buttons as one of our extensions soon. 

  • G
    Gary Shorter
    said about 1 month ago

    Do you mean it will also be possible to go back to the previous article?

  • J
    Jeffrey Davis
    said about 1 month ago

    Yes, you are right. Your users will be able to go either to the next or previous article.

  • G
    Gary Shorter
    said about 1 month ago

    Fantastic!

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