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Alerts extension: How to add alerts to a Freshdesk theme

Jeffrey Davis
Modified on: Fri, 25 Mar, 2022 at 8:55 AM

To add an alert, you just need to add one of the following tags to an article:

  • alert_info
  • alert_success
  • alert_warning
  • alert_danger

Use the following instruction to add an alert:

1. Create a new article for the alert.

2. Add a tag to display the corresponding alert:

3. There are 4 types of alert tags:

  • alert_danger

  • alert_info
  • alert_success
  • alert_warning

4. Make sure that you've correct visibility.

5. Save and publish the changes.

Jeffrey is the author of this solution article.

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